FAQ

Straight answers.

The questions processing managers, metallurgists and sustainability leads ask in the first meeting, answered as plainly as we can, including where the answer is planned rather than done.

12 questionsPre-launch answersUpdated 2026-10-09

run_4b9e27 · agent graph · line 1 · scenario 10 nodes · 1 approval gate
01 · orchestrator ingest.shift ✓ SUCCEEDED 02 · oretwin twin.simulate ✓ SUCCEEDED 03 · crush_grind grind.setpoint ✓ SUCCEEDED 04 · grade_froth froth.read ✓ SUCCEEDED 05 · orchestrator approve.human ◆ APPROVAL 06 · float_reagent float.dose ✓ SUCCEEDED 07 · separate_classify classify.cyclone ✓ SUCCEEDED 08 · thicken_dewater dewater.thickener ✓ SUCCEEDED 09 · throughput_recovery optimise.targets ✓ SUCCEEDED 10 · quality_conf lot.release ✓ SUCCEEDED

Illustrative scenario: Line 1 · SAG and ball circuit, rougher bank 2 · copper porphyry blend, one shift, one approval gate

FAQ

Everything we get asked

Twelve questions. If yours is not here, ask it.

Yes, but only within an explicit tag allow-list with per-tag rate and magnitude limits, inside the operating envelope for the blend, and only at the autonomy level your plant has set. Design partners start in shadow mode, where Orebex writes nothing. Reagent-scheme changes stay supervised by a named metallurgist until the ore type is characterised.

Run timeline · scenario

One scenario run, step by step

Every Orebex run is an ordered, inspectable sequence. This is run_4b9e27 on Line 1 · SAG and ball circuit, rougher bank 2 · copper porphyry blend. Scenario completes in 10 steps with one approval gate. P80 held at 148 µm as the blend hardened, froth stability recovered on rougher bank 2 after an air trim, a collector-dose change was approved by the shift metallurgist, predicted recovery held inside the plan, lot C-20931 released with full genealogy.

run_4b9e27 Line 1 · SAG and ball circuit, rougher bank 2 · copper porphyry blend illustrative scenario SUCCEEDED
  1. 01 ingest.shift SUCCEEDED 0.7 s

    Concentrator Orchestrator · Pulled the shift plan from the concentrator MES: copper porphyry blend B-14, P80 target 150 µm, concentrate grade at or above 25% Cu, recovery target per the geometallurgy model, energy and water budgets. Locked the operating envelope for the blend.

  2. 02 twin.simulate SUCCEEDED 58 s

    Concentrator Twin · Simulated 32 candidate grind, air and reagent schemes on the as-run twin for the hardening blend, ranked on predicted recovery, concentrate grade, kWh per tonne and water per tonne. Two candidates breached the thickener bed limit and were discarded.

  3. 03 grind.setpoint SUCCEEDED 3 m 40 s

    Crush-and-Grind · SAG-1 feed trimmed 3% and cyclone water raised as load and power signatures read a harder feed. P80 from the particle-size analyzer held at 148 µm against the 150 µm target; mill power stayed inside the energy budget.

  4. 04 froth.read SUCCEEDED continuous

    Grade-and-Froth · Twelve froth cameras and the online XRF on rougher bank 2 fused at the edge. Froth stability on cells 3 and 4 fell as the blend hardened; predicted recovery drifted 0.4 points below plan. Early warning published to the control agents.

  5. 05 approve.human APPROVAL 1 m 12 s

    Concentrator Orchestrator · Scheme #7 raises collector dose 6% on rougher bank 2, above the standing reagent scheme. Reagent-scheme changes stay supervised on this blend, so the step was held for the shift metallurgist and approved at 07:19:44.

  6. 06 float.dose SUCCEEDED 2 m 05 s

    Float-and-Reagent · Approved collector dose applied with an air trim of 4% down on cells 3 and 4 inside the envelope. Froth stability recovered within eight minutes; predicted recovery returned to plan with concentrate grade read at 25.6% Cu.

  7. 07 classify.cyclone SUCCEEDED 42 s

    Separate-and-Classify · One cyclone brought online in cluster 1 as feed density rose with the hardness change, holding overflow size and circulating load inside the plan.

  8. 08 dewater.thickener SUCCEEDED continuous

    Thicken-and-Dewater · Tailings thickener TH-2 flocculant dose trimmed as bed pressure rose; underflow density held and overflow clarity stayed inside the water-recovery target.

  9. 09 optimise.targets SUCCEEDED 18 s

    Throughput-and-Recovery · Whole-plant targets recomputed for the hardened blend: feed rate, P80, air and reagent targets handed to the control agents with recovery, grade, energy and water inside the budget. The losing candidates and their scores are in the run record.

  10. 10 lot.release SUCCEEDED 1 m 30 s

    Quality-and-Conformance · Concentrate lot C-20931 released: genealogy written (blend, grind record, reagent and air moves, froth and grade reads, approvals, dewatering record, assays as they land) and dispositioned against the concentrate spec with cited evidence for the metallurgist's sign-off.

Autonomy

Four levels, set per agent and per tag

A concentrator does not go from manual to unattended in one step. Orebex makes the level explicit, auditable and reversible at any time. The first release runs shadow mode, then assist mode, then bounded autonomy on low-risk grinding and flotation loops. Reagent-scheme changes stay supervised until the ore type is characterised.

Autonomy levels and the human role at each
LevelWhat the agent doesWhat the human doesWhere it sits in a pilot
L1 · ShadowReads froth, analyzer, particle, mill, flotation, dewatering, robot and MES signals; predicts and recommends; writes nothingRuns the circuit as today; compares predictions to assays and metallurgist outcomesShadow mode, baseline measured first
L2 · AssistProposes grind, reagent, air, froth and dewatering moves with evidence, confidence, envelope and rollback pathApproves each action in the review consoleAssist mode, the remainder of a 90 to 120 day pilot
L3 · BoundedExecutes pre-approved low-risk grinding and flotation loop moves: feed, water, air, level, flocculant, cyclones online, inside APC, DCS and envelope limitsApproves reagent-scheme changes and lot releaseGraduated autonomy, after audited accuracy and ROI
L4 · Constrained auto-controlSupervised reagent-scheme adaptation for characterised ore types, across circuits and sitesSets the envelope; reviews the shift record and the evaluation resultsPlanned; after golden-dataset evaluation, twin validation and metallurgist sign-off
Guardrails

An agent that can move a reagent pump needs a leash

Orebex writes to production equipment. Every capability is scoped, every write is policy-checked against the operating envelope, and every action is written to an append-only audit log the plant owns.

  • Bounded action space. Each agent writes only to an explicit tag allow-list, inside per-tag rate and magnitude limits and the operating envelope for the blend.
  • Policy engine before every write. Autonomy level, shift, ore type, interlock state, water and tailings constraints and metallurgist policy are evaluated before a setpoint moves.
  • Human-in-the-loop gates. Reagent-scheme changes and lot release wait for a named approver. Robotics stays assistive until the site safety case is proven.
  • Immutable audit log. Append-only and exportable. Every action records source evidence, the envelope applied, confidence, estimated recovery, grade, energy, water and reagent impact, rollback path, approver and lot scope.
  • Hard fallback. Loss of the edge node, the network or a model returns control to the APC or DCS last known-good state. Interlocks are never in Orebex's path, and the edge runs fail-safe through a network outage.
  • Tenant and ore-body isolation. Ore-body data, geometallurgy models, reagent schemes and recovery records never cross a customer boundary. On-prem and edge deployment is available for remote sites.

Compliance posture

Compliance and certification status
ItemScopeStatus
SOC 2 Type ICloud control plane QUEUED Planned, first 6 months
SOC 2 Type IICloud control plane QUEUED Planned, 6 to 12 months
SSO and RBACConsole and approvals QUEUED Planned, 6 to 12 months
Environmental and water assurance packagesRecovery, energy, water and tailings evidence QUEUED Planned, 6 to 12 months; not a certification claim
Standards-cited reasoningISO, ICMM, tailings and water governance documents RUNNING In the design, every answer cites its source
Per-tenant and ore-body isolationOre data, schemes, models, memory RUNNING In the design from day one
On-prem and plant-edge deploymentRemote and IP-sensitive sites RUNNING Design option

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Pricing

Priced per circuit, per plant, per group

Land on one workflow with a measured baseline. Expand by circuit, area, concentrator and autonomy level. Outcome components are available on recovery, energy, water and reagents. Annual prepay carries a 15 to 20% discount.

Billing period
Circuit $20,000 per grinding or flotation circuit / month · billed monthly

Comminution or flotation control, or grade sensing, for one circuit. For concentrators validating ROI on the wedge.

  • One circuit, one agent module
  • Plant-edge inference node included
  • APC, DCS and sensor reads, guarded writes
  • Run log, audit trail, lot genealogy
  • Business-hours support
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Enterprise Custom land $900k to $12M ACV

Multi-site mining groups standardising on Orebex, with custom ore, mineralogy and recovery models.

  • Multi-site fleet management
  • Custom ore, mineralogy and recovery models
  • Plant edge fleet with on-prem option
  • Group autonomy policy and approval chains
  • SLAs, SSO and RBAC, dedicated engineer
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